Frequently Asked Questions

1. What is the HI-FIVE Training Program?

With funding from the Office of the National Coordinator for Health Information Technology (ONC), Columbia University has developed a unique professional development training. The HI-FIVE (Health Informatics For Innovation, Value & Enrichment) program was designed for healthcare professionals to update their knowledge of health information technology within the context of the most relevant topics in today’s changing healthcare landscape.

The training program is case-based and tailored to specific health care roles, including physicians, nurses, medical assistants, care coordinators, IT/data analysts, and community health workers.  Learners are presented with an engaging and realistic case study, which is closely linked with learning objectives and topics presented through videos and quizzes. Finally, there is an opportunity to dive deeper with additional, optional materials, curated specifically for each health care role.  The training is provided online through Coursera.

2. What courses are offered?

We are pleased to offer three unique courses, covering different perspectives: Clinical, Administrative, and Social/Peer. These courses are not dependent on one another, and we encourage cross-disciplinary training.

3. What is included in the curriculum?

The curriculum covers five main topic areas: Population Health, Care Coordination and Interoperability, Value-Based Care, Healthcare Data Analytics, and Patient-Centered Care.

4. How will I access the training?

Our training is available online on the Coursera platform, provided through a joint partnership between Columbia University and Coursera. If you wish to implement this training in your organization, please contact us for customized delivery options.

Clinical Perspective:

Social/Peer Perspective:

Administrative/IT Perspective:

5. How long does it take to complete the training?

The course was designed to be completed in approximately 10 hours.

6. How much does the course cost?

The course may be taken with access to premium features including graded assessments and completion certificate for $49, or including CME or CNE credit for $79.

7. When do the courses begin?

You are welcome to enroll and begin the course at anytime on Coursera.

8. Does the program offer continuing education credits?

Yes! We are pleased to offer CME (continuing medical education) and CNE (continuing nursing education) credits.

You can receive 12 CME or CNE credits for the “clinical perspective” course; 10 CME or CNE credits for the “social/peer” perspective course; and 10 CME or CNE credits for the “administrative/IT” perspective course.

If you would like to receive any other type of credit, please contact the respective accrediting body to check if they will accept these courses for their credit.

If you have further questions, please contact Rita Kukafka at

9. Do you offer other types of continuing education credits?

We are only able to offer CME and CNE credits at this time.

10. What do I need to do to receive continuing education credits?

You must pass the entire course and complete the evaluation survey at the end.  After each training cohort, we will then verify that you meet these requirements and have the appropriate credentials to receive CME or CNE credits.  Upon verification, then you will receive an email with next steps.  Please allow up to 6 weeks for processing.

11. Can this program count toward a graduate credit certificate or program?

No, unfortunately this program does not count towards other graduate programs, credits, or certifications.

12. How do I sign up?

Please register for our courses by searching for “HI-FIVE” in Coursera or through the following direct links:

Course 1 (Clinical Perspective):

Course 2 (Social/Peer Perspective):

Course 3 (Administrative/IT Perspective):

13. How do I complete the HI-FIVE Evaluation Survey?

Please visit our Qualtrics survey here.

14. Who do I contact with questions? 

For technical issues, please visit Coursera’s Learner Help Center for answers to common questions, or submit a technical support ticket.

For all other course-related questions, email Rita Kukafka at

15. Can I implement the training at my organization?

Yes, contact Rita Kukafka at for more information.


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